Category Archives: Industry Case Studies

Green PR Fail: Solyndra Solar Takes the Fifth with Social Media, Repercussions May Be Devastating

madmen pr fail small

In the wake of the debacle known as Solyndra Solar, it is more clear than ever that cleantech companies need a green PR crisis management plan that includes social media. Just like its executives refused comment in court, Solyndra Solar has gone dark on social media. The resulting free-for-all on Solyndra Solar’s abandoned Facebook company
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Automotive Times They Are a Changin’: 50% of Mitsubishi’s EV Marketing Budget Goes to Social Media

Mitsubishi i Facebook copy

Yep, you read that right. 50%! Greg Adams, Mitsubishi’s Vice President of marketing and product planning (and a man who clearly sees the future or marketing, I might add), told Automotive News that more than half of the Mitsubishi i’s advertising budget will goes towards social media and digital ads. Normally, it spends 15% of its marketing budget
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Case Study: Facebook Sweepstakes Demonstrates that Social Media Can Help Cleantech Go Mainstream

Smart Canada Contest

Anyone who still doubts the relevance of social media marketing, including for cleantech companies–who is still not convinced that it should be placed front and center in the online marketer’s toolbox–should look no farther than Smart Canada’s “Electric Drive Giveaway” sweepstakes. The sweepstakes is part of the Smart Plugged In Tour, which is basically a
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Also posted in Electric Vehicles | Tagged , , | 2 Comments

Case Study: How to Lose Credibility with Your Facebook Fan Community

ecoped quality assurance

We don’t mean to be mean, but sometimes a strong critique is the best way to turn a mistake into a teachable moment. Here is a step-by-step breakdown of how a well-meaning Facebook community manager failed to deliver good customer service, and paid a price. Step 1: Open up a Facebook discussion about quality assurance
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LEAF Facebook Gaucherie: Let’s Talk Torque, Not Horsepower

nissan_leaf_nismo_rc

I often cite Nissan as an example of best practices for using social media to market electric cars. But social media is a tricky business–especially when it comes to EVs–and even the best of us make mistakes. Today the Wall Street Journal published a mostly supportive blog about the recently unveiled Nissan LEAF NISMO RC
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